How Does the Community Senior Network Work?

Enhancing the ability of a family to meet the needs of its own members is the cornerstone of the Living at Home Network. The program organizes and reinforces what resources the family already has for meeting its own needs, and supplements those resources with a mix of services and supports from the neighborhood.  

Neighborhood residents needing help are identified in several ways:

  • by the local LAHN creatively reaching out to identify potential residents in need,
  • by residents themselves,
  • by family members,
  • through word of mouth from friends,
  • from contacts by churches and other community organizations,
  • by referrals from hospitals, physicians, social service agencies

The program builds on neighborly interest in each other's well-being among local residents.

Service Coordination/Volunteer Assistance/Non-nursing Support.  Each new participant is contacted by the Program Director or Senior Care Coordinator. An initial assessment is completed and arrangements are made to supplement what resources the family already has for meeting this person's needs.

Services from both formal and informal agencies are arranged and supervised by program personnel, who are (ideally) all neighborhood residents.

Where possible, the plan for care focuses on assisting the resident to overcome barriers to independence, encourages and reinforces maintaining the current social and family support networks, and encourages the building of new networks as appropriate.

Volunteers from the neighborhood are recruited and trained to provide needed assistance and support. The list of services described previously exemplify what can be done. Generally, the program tries to provide or help arrange whatever may be needed and to develop a tailored, personally specific approach for each participant.

Included in this case management is a gatekeeping function ensuring that only necessary services are delivered and that quality care is provided. Determination of an individual's needs is done in conjunction with the family and the family's physician when appropriate. In home professional and support services are coordinated with all services provided. Professional judgment determines the types and level of services necessary for maintaining an elderly person at home.

The LAHN may:  

  • Arrange for a volunteer to teach and support the family to meet as many needs as possible
  • Arrange for a volunteer to deliver and supervise care that the family is not able to provide
     

What are the Program's principal benefits?

Better Service
Care in the home is usually more satisfying to participants than long-term care in an institution. Without the Living at Home Network many elderly residents with temporary health problems or a general decline in functional/cognitive status and health would have fewer alternatives to a nursing home.

The Living at Home Network makes care in the home possible in two ways:
 

  • through resources to supplement the capabilities of families to meet their own needs, and
  • by identifying and responding to needs for help sooner than the traditional service system, making it easier to remedy some conditions and to prevent others from occurring.

The Living at Home Network draws on neighborhood resources not available to traditional health providers, building on a spirit of community self-help that extends the resources of a family. The program works with established training programs and institutions for a coordinated mix of volunteer, allied health professional and professional services. No comparable scope of service is available from conventional health and social service sources.

Traditional services that are available usually require a host of narrowly trained personnel coming into the client's home to perform discrete tasks. The Living at Home Network avoids such disruption and fragmentation by combining job descriptions so that only a very few people are needed to perform a wide variety of tasks in one participant's home.

It puts coordination and supervision of all personnel and support services under one individual, the Program Director or  Service Coordinator.

Lower Costs
Four factors contribute to a lower over-all cost of care:  

  • for people who can be helped to remain independent, care at home is less expensive than care in an institution
  • The Living at Home Nework has developed methods to make in-home care less costly than is typically possible through the services of professional home care agencies. These methods include the use of local resources, savings on mileage and travel time cost, enhancement of the family's ability to meet its own needs, and the use of allied health professionals and volunteers, all with professional supervision
  • only appropriate services in the amounts necessary are provided
  • early diagnosis and treatment of health problems and the prevention of more serious problems both contribute to reduced long-term health care costs.


Proper Incentives
Unlike the conventional medical system, incentives under the Living at Home Network favor:

  1. maximum self-reliance and minimum use of costly professional services
  2. early intervention and treatment of disabling illness
  3. prevention and recovery rather than long-term treatment
  4. and coordination and integration of services rather than fragmentation and specialization.


Quality of Life
Most important is the enhanced quality of life for elderly persons, their families and all who volunteer and contribute. Neighborhood volunteers care for their neighbors, and a sense of community ownership elicits the contribution of time, talent and dollars from the citizenry.